Cancellation and Return Conditions

Consumer Rights - Withdrawal - Cancellation Return Conditions

GENERAL:

  1. If you order electronically through the website you are using, you will be deemed to have accepted the preliminary information form and the distance sales contract offered to you.

  2. Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumer and Distance Contracts (RG: 27.11.2014/29188) and other laws in force in relation to the sales and delivery of the product they purchased.

  3. Shipping fees with product shipment costs will be paid by buyers.

  4. Each product purchased is delivered to the person and/or organization at the address shown by the buyer provided that the 30 -day legal period exceeds. If the product is not delivered during this period, buyers may terminate the contract.

  5. The purchased product must be delivered with documents such as warranty certificate and user manual, if any, in accordance with the qualifications specified in the order.

  6. If it is impossible to sell the purchased product, the seller must inform the buyer in writing within 3 days of learning this situation. Within 14 days, the total price must be returned to the BUYER.

If the purchased product price is not paid:

  1. If the BUYER does not pay the purchased product price or cancels it in the bank records, the seller's obligation to deliver the product expires.

Purchases made with unauthorized use of the credit card:

  1. After the product is delivered, if the credit card paid by the buyer is unauthorized by unauthorized persons and the product price is not paid to the SELLER by the relevant bank or financial institution, the BUYER must return the product subject to the SELLER within 3 days to the SELLER.

If it cannot be delivered during the product time for unpredictable reasons:

  1. If the force majeure for the seller cannot foresee and cannot be delivered during the product period, the situation is notified to the BUYER. The BUYER may request the cancellation of the order, replacement of the product with similar, or postponement of the delivery until the obstacle is eliminated. If the buyer cancels the order; If he has made the payment with cash, this fee is paid within 14 days of cancellation. If the buyer has made the payment with a credit card and cancels it, the product fee is returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer to the buyer within 2-3 weeks.

The buyer's obligation to control the product:

  1. The BUYER shall be examined before receiving the goods/services subject to the contract; Loser, broken, packaging torn and so on. damaged and defective goods/services will not receive delivery from the cargo company. Delivered goods/services will be considered to be undamaged and intact. The buyer must be carefully protected after delivery. Goods/services should not be used if the right of withdrawal is to be used. The invoice should be returned with the product.

Right of withdrawal:

  1. BUYER; It may exercise the right of withdrawal from the contract by rejecting the property without any legal and criminal liability and without any justification, provided that the product is notified to him or to the person/organization at 14 (fourteen) days from the date of delivery to the person/organization he has shown.

  1. Contact Information to be made by the seller's right of withdrawal:

COMPANY

Name/title: Kodal Gıda San. And Tic. A.Ş.
Address: Saray Mahallesi, Galatasaray Street
Kurt Apt. No 16 07400
Alanya /Antalya
Email: kodal@sekerlikurabiye.online.tr
TEL: +905323404909
Fax:

Duration of the right to withdrawal:

  1. If the buyer is a service he purchases, this 14 -day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be used in the service contracts started with the approval of the consumer.

  2. The expenses arising from the use of the right of withdrawal belong to the SELLER.

  3. In order to exercise the right to withdrawal, it is necessary to make a written notification by registered mail, fax or email to the SELLER within 14 (fourteen) days and that the product is not used within the framework of the provisions of the “Products that cannot be used in this agreement.

Use of the right to withdrawal:

  1. 3. The invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, the institution should be sent with the return invoice issued by the institution.

  2. The return form, the products to be returned, box, packaging, and standard accessories, if any, must be delivered completely and undamaged.

Return Conditions:

  1. The seller is obliged to return the total price and the documents that put the BUYER under the debt within 10 days after the withdrawal notification reaches him and to receive the goods within a period of 20 days.

  2. If there is a decrease in the value of the goods for a reason caused by the BUYER's defect or if the return becomes impossible, it is obliged to compensate the damages of the SELLER in the rate of the receiving defect. However, the buyer is not responsible for the changes and deteriorations that occur due to the duly use of the goods or product within the period of withdrawal.

  3. If the campaign limit issued by the seller is reduced below due to the exercise of the right of withdrawal, the amount of discount used within the scope of the campaign shall be canceled.

Products that cannot be used:

  1. Prepared in line with the BUYER's request or clearly personal needs and is not available to be sent back, underwear sub -parts, swimsuits and bikini underneath, makeup materials, disposable products, goods that are in danger of quick deterioration or the possibility of passing the expiration date, the purchase by the BUYER to be returned to the BUYER after the packaging is opened by the purchase of the products in terms of health and hygiene, the products that are not suitable for health and hygiene. In addition to those provided within the scope of the subscription agreement, the goods related to periodical publications such as newspapers and magazines, the services that are instantly carried out in electronic environment or the non -property delivered to the consumer instantly, the sound or image records, books, digital content, digital content, software programs, data storage and data storage devices, computer consumables, computer consumables are opened by the buyer. In addition, it is not possible to exercise the right of withdrawal regarding the services started with the approval of the consumer before the expiration of the right of withdrawal.

  2. Cosmetics and personal care products, underwear products, swimsuits, bikini, books, copyable software and programs, DVD, VCD, CDs and cassettes and stationery consumables (toner, cartridge, strip, etc.) must be uninterrupted, tried, intact and unused.

Default and legal results

  1. If the buyer makes the payment transactions with a credit card, he accepts, declares and undertakes that he / she will pay interest and be responsible to the bank within the framework of the credit card agreement with the card holder bank. In this case, the relevant bank may apply to legal remedies; may request the costs and attorney fees to be arrived from the BUYER, and if the BUYER falls in any case due to the debt of the BUYER, the BUYER shall accept the damage and loss suffered by the SELLER due to the delayed performance of the debt.

Payment and Delivery

  1. You can make bank transfer or EFT (electronic fund transfer) to any of our bank accounts (TL).

  2. With your credit cards through our site, you can safely benefit from online single payment or online installment opportunities with all kinds of credit cards. At the end of your order in your online payments, your credit card will take place from your credit card.